General Electric Sr Technical Project Manager in West Chester, Ohio

About Us:

GE is the world's digital industrial company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. With people, services, technology and scale, GE delivers better outcomes for customers by speaking the language of industry.

GE Digital is the leading software company for the Industrial Internet. The company develops software to design, build, operate and manage the entire asset lifecycle – enabling businesses across the energy, aviation, healthcare and manufacturing sectors to operate faster, smarter and more efficiently. All of industry will have to master digital to compete in the future by moving beyond automation to autonomous systems. GE Digital is a critical part of GE’s present and future by helping industrials unlock machine data to turn valuable insights into powerful business outcomes.

Headquartered in San Ramon, California, GE Digital is a global team of more than 26,000 with offices in Paris, Shanghai, Bangalore, New Orleans, Budapest and Detroit. We are defining what digital means in an industrial world. Together, we work to build the future.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

You will be responsible for understanding functional and product requirements for component / module for a specific release, documenting it as functional specifications, applying agile principles to convert these specifications into stories and work units and then translating them into criteria for acceptable product performance.

Essential Responsibilities:

Works independently, at the same time collaborating with all other roles within an agile product development life cycle to ensure product releases that meet organizational standards and customer needs. We are creating a digital function focused on creativity, marketing and customer success. We will bring together expertise of IT and non-IT audiences, communication tactics and marketing, blurring the lines on how we’ve traditionally defined these roles. You will be accountable to provide leadership, vision, and standards for product and initiative rollouts and marketing/communication plans. This role will collaborate closely with Business Management, Digital Workplace Technology(DWT), Region & Sub-region, Premium product leaders, and Digital Communication teams. Your success will be defined by how effectively you partner across teams to improve GE’s employee experience. The key to this role will be challenging the status quo, being passionate about understanding the needs of our customer and creating strong measures to focus on outcomes. This will require frequent touch points at all levels of the customer’s organization to validate and measure reality.

In this role, you will:

  • Own medium sized feature or feature set requests

  • Interact with customers and product managers to understand customer needs and timelines

  • Apply Agile principles to translate unstructured or ambiguous work requests into actionable user stories and work units through problem decomposition and planning

  • Demonstrate practical experience in Agile Methodology to runs scrums and stand-ups to collaborate with engineering teams and support them with scope considerations, product requirements

  • Demonstrate increasing understanding of product and project management

  • Demonstrate superior knowledge of software development life cycles to collaborate with Quality Engineering and Build and Release teams

  • Ensure that intermediate and major features releases meet quality standards and functional requirements

  • Work with fellow team members and provides subject matter expertise to diagnose bugs and formulate solutions during User Acceptance Testing as well as after the product is deployed in Production

  • Show increasing understanding of the technology stack and its impact on the final product

  • Demonstrate awareness of Industrial trends and domain expertise

  • Demonstrate ability to influence customers and product managers through persuasion and influencing

  • Lead communications and customer engagement specialist for all employee technology products

  • Coordinated and ensured the success of customer product training for individualized audiences

  • Produce and execute product communication and education plans across all customer global regions.

  • Lead the Cincinnati Digital employee engagement team to create internal networking, training, and morale-boosting events

  • Execute & lead the Digital Ambassador customer engagement program to encourage personal user feedback and early adoption of products to increase customer satisfaction and reestablish customer trust (Digital Ambassadors). Qualifications/Requirements: Basic Qualifications:

  • Bachelor's Degree in “STEM” Majors (Science, Technology, Engineering and Math) or in Communications/Marketing

  • Minimum of 5 years of professional experience Eligibility Requirements:

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job

  • Must be willing to travel up to 20%.

  • Must be willing to travel Must be willing to work out of an office located at Cincinnati Banks office. Desired Characteristics: Technical Expertise:

  • A passionate Employee Experience evangelist with proven success in the end user space

  • Hands-on experience in support transformation planning and Execution.

  • Deep knowledge of DW Technologies & Support

  • Experience with Communication/Marketing analytics toolsBusiness Acumen:

  • Ability to influence non-technical aspects of technology change (e.g. business and operational architectures).

  • Proven ability to execute high-profile projects and to provide thought leadership to an organization.

  • Passionate about technology and customer experience with the pragmatism necessary to solve customer problems and deliver value.

  • Creates a culture of customer focus and End User obsession.Leadership:

  • Able to take ownership of small or highly defined tasks

  • Help peers and team members to understand the processes, tools and methods in use by the organization

  • Demonstrates and flawlessly communicates understanding of issues and rationale of solutions

  • Continuously measures self against scheduled commitments. Effectively balances multiple objectivesPersonal Attributes:

  • Strong oral and written communication skills

  • Strong interpersonal skills

  • Effective team building and problem-solving abilities

  • Persists to completion, identifies and overcomes setbacks and pushes self for results#DTR Locations: United States; Ohio; Cincinnati